Support

Need a hand with Simple Jump Rope Pro? You're in the right place.

Get in touch

Email us at hello@jumprope.pro and we'll usually reply within a day or two. Let us know your device and iOS version, and what you were doing when something went wrong — it helps us help you faster.

Quick answers

How does counting work?

Prop your phone up, step back so your whole body is in frame, and start. The camera tracks your body on-device and counts each jump in real time. No watch, no wearables, no rope sensors.

The count seems off

For the best accuracy: make sure your whole body is in frame, jump in a well-lit space, and give yourself about six feet of room. If your phone is propped at an angle, the counter adapts automatically.

Is it free?

Yes. Simple Jump Rope Pro is free, with everything unlocked. No account or sign-up needed.

Is my video private?

Completely. All jump detection happens on your device in real time. Your camera feed is never recorded, stored, or uploaded.

About the lessons

The in-app course is a full beginner program — read-and-watch lessons that take you from your first bounce to your first tricks. The videos stream over the network; the rest works offline.

Privacy & terms

See our Privacy Policy and Terms of Use.